The Sled Island Festival has always been a hit. However, last year this Festival literally took a devastating hit. Many did not believe that all the monetary destruction that occurred could be resolved anytime soon, but Sled Island worked together to clean up from what the raging storm left behind.
On June 20, 2013, the second day of the Sled Island Festival, those in charge of the festival were given direct orders to evacuate because of rising floodwater. This became a true nightmare for the Festival administrators. The next morning, administrators received conformation that the Sled Island Festival had to be cancelled because the city council revoked their permit due to flooding.
There was a lot of money to be lost for Sled, as the question surrounded how many ticket goers would file for a refund. Not only refunds to individuals, but the festival was also given grant and sponsorship money, that too would have to be repaid. In total, Sled could potentially lose around $200,000 on ticket and pass refunds.
This event was mainly funded by a board-governed non-profit organization. The founder was Zak Pashak, and there was no way the group had enough money to cover all the loss that was caused. There was no type of cancellation insurance in place, as it was not seen as necessary for this event.
The website used for ticket sells clearly stated no refunds, however ticket ranged from $50 to $349. The administrators offered up solutions to the ticket goers. They could file for a full refund, or they could donate a refund through a platform and it would be considered a charitable donation with a receipt given.
An amazing 70% did not request a refund due to community support. There were a number of organizations that stepped up to help sway the public to not ask for a refund. Their efforts helped, and refunds ended up costing $20,000. This amount was able to be paid through the donating platform that was in place.
All said and done, the Sled Festival made it through the devastation with the help of the community and other supporters. They were able to announce that the festival would return in 2014.