What Our Clients Have to Say

Justin Havre came highly recommended to me by some close friends. They knew I needed an agent who was honest, professional, prompt and who knew the market into which I was selling. Justin fitted that profile perfectly. For my home appraisal, Justin came prepared with all the information I needed to feel confident about getting the correct…

Jonathan Sargent Jonathan Sargent

I recently came across an article by McKinsey & Company on customer satisfaction. It says that the three Cs of customer satisfaction are consistency, consistency and consistency. The first C refers to customer-journey consistency, which basically means clearly understanding the customer’s “needs”. The second C refers to emotional…

Laks Akella Laks Akella